Cards and Accounts
By François and 1 other2 authors38 articles
- Where can I find my account details (IBAN)?
- How did I end up with a negative balance?
- What should I do to reactivate my account after a negative balance appeared?
- How can I get my account statements?
- How can I top up my account?
- What should I do if companies don’t accept my Vivid Money IBAN?
- What’s an instant top-up?
- What are the limits for contactless payments?
- Why could I be charged for more than I filled up at a gas station?
- How do I add my Vivid card to Google Pay?
- Is there a fee applied to my purchases made in currencies other than the Euro?
- What’s the difference between debit and credit cards?
- Where can I find my card details to make online purchases?
- What should I do if my contactless payment is declined?
- What are the card limits for withdrawals and purchases?
- What’s the exchange rate for purchases made in a currency other than the Euro?
- How can I dispute a transaction with my Vivid card?
- Why has a card operation been declined?
- How do I add my Vivid card to Apple Pay and Apple Wallet?
- How do I add my card to Visa Click to Pay?
- Why do I see “Additional confirmation required” for some card payments?