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What’s an instant top-up?

François avatar
Written by François
Updated over a week ago

No more waiting to start spending! You can top up your Vivid account instantly. To use this feature you need one of the following:

  • A MasterCard, Maestro, or Visa card from another bank (both credit and debit cards are accepted) issued within the EEA, the UK or Switzerland. Residents of Germany and Cyprus may also use cards issued in Australia, Brazil, Canada, Japan, and South Korea.

  • Google Pay

  • Apple Pay

Ready? Depending on the option you select, follow these steps:

  1. Log into your Vivid Money app

  2. Tap “Add money” from the main screen or from within a pocket

  3. Enter the amount you want to top up (minimum EUR 1 per top-up, maximum EUR 5000 per month).
    Depending on your plan, you have a certain monthly limit for top-ups before any fees are applied: EUR 1000 with Prime, EUR 500 with Plus and EUR 200 with Standard. The renewal date of your current plan, as displayed in the “Plans” section in your profile is used as the first day of the allowance period. For additional instant top-ups exceeding these limits, a fee of 1% of the total top-up amount, with a minimum charge of EUR 0.49, will be applied.

  4. Select “Add card”, Apple Pay or Google Pay.
    If you choose “Add card'', enter the card number, expiry date and CVV code. Then confirm the payment from your other payment service, for example via 3DS or SMS.
    If you are topping up your account using Apple Pay or Google Pay, there’s no need to add any additional details. Just authorise the payment using your phone’s code or the face recognition and fingerprint features.

  5. If the transaction is successful, the amount will be credited to the money pocket you chose right away.

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