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How can I close or delete a card?
How can I close or delete a card?
François avatar
Written by François
Updated over a week ago

You can close any of your cards (physical or virtual) by following these steps:

  1. Access the Pockets tab

  2. Scroll down to the “Your cards” section

  3. Tap on the card you don’t need any longer

  4. Choose “Freeze

  5. Tap “Delete

Please keep in mind that once a card is deleted, it cannot be used. In case you require an additional card for your Vivid Money account in the future, you will need to order a new card. Check here the types of cards we offer.

Kindly note that the monthly maintenance fee for Vivid Money cards doesn’t apply to Standard customers whose account has only one card (either physical or virtual). Any additional physical or virtual card issued to the account holder will incur a fee of €0.99 every month.

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