Vivid Help Center (JP)

François

Intercom System User

Invest

What’s the Invest Pocket?

Highlights

How do I open an Invest Pocket?

How can I close the Invest Pocket?

How can I withdraw my assets if my account was cancelled/closed?

Is adding or withdrawing funds instant in Invest and Interest Rate pockets?

Do I own actual shares?

Can Vivid’s selection of coins, stocks, or ETFs change?

Pocket

What types of orders can I execute?

How can I buy stocks and ETFs?

How can I sell stocks and ETFs?

What’s the cost of trading with the Invest Pocket?

I sold some shares but the funds were not added in my “Available cash” section, what can I do?

Why were the funds taken from my Pocket but the purchase wasn’t completed?

Why did I pay a different amount than the one shown on the pre-order screen?

Why is the instrument blocked/Why can’t I sell my shares or buy more?

What’s the maximum and minimum amount per trade with the Invest Pocket?

Can I participate in corporate actions?

Trading

Do I need to pay taxes for my Invest Pocket?

How can I download my transaction statement?

Which documents do I need to provide for my tax declaration?

What reports are available to me for my Invest pocket and how can I access them?

Are my assets safeguarded?

Legal

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