Skip to main content

How can I withdraw my assets if my account was cancelled/closed?

Written by François

If your account has been recently closed or you're having trouble accessing it, we can assist you in selling your assets. To proceed with the sale, we’ll need a bank statement issued in your name containing the following details:

  • Your full name

  • Your address

  • Your account number (IBAN)

The bank statement must be dated no earlier than three months from the date of your request’s submission, and it must be a high-quality scan, screenshot, or PDF. Once we receive the document, your assets will be sold, and the funds will be transferred to you within 5 business days.

Did this answer your question?