Can't remember your passcode?
No worries, you can easily reset it by following the steps below:
Select “Forgot passcode?” under the password field.
We’ll send you a confirmation code to your email address. Once you’ve received it, simply enter it on the screen shown in the app.
Introduce a new passcode and tap on “Continue”.
Once the passcode has been updated successfully, you’ll see a confirmation screen on your app. You're all set!
Do you want to change your passcode whilst logged in?
Click on the cogwheel at the top of the main screen
Click on Settings
Click Change passcode
Are you not receiving the confirmation code?
Sometimes the email with the code may take a moment to arrive, so we kindly ask you to be patient and wait a few minutes. We also recommend you to make sure you are viewing the correct mailbox address and to check your spam folder as well.
If after waiting a while you still haven't received it, please contact us and we’ll be happy to help you.