To comply with regulatory requirements and to keep your financial experience secure, we kindly ask you to ensure that all payments received from third parties - such as scholarships, salaries, or payments from services like Fintiba - are using your current European residential address in the payment details.
Payments including addresses from restricted regions may be delayed or rejected.
What do you need to do?
Provide your current European residential address to third parties.
Verify that your European address is being used in all incoming payments.
Update the details with payment providers if needed.
If you have further questions, please contact us via our support chat from the Vivid app.