We have a chat service within our Vivid Money app.
If you have contacted us previously via our official WhatsApp account, we may also reply to your message here.
We’ll only ever contact you via the email address you provided when you registered with us. All of our communication to our customers will always be sent from our domain - @vivid.money.
We may contact you by in-app push notification or by SMS.
An important reminder:
In case of any doubts or suspicions, ask a question in our in-app chat or contact form.
We never call our customers regarding their personal accounts. If you have a business account, please check for more information here.
We will never reach out to you in a private message on social media, aside from our official WhatsApp account.
We never communicate with customers through third parties.
Please take a note and learn more about security awareness here.