Adding funds to your Vivid account was never this easy! You can now top up your account in 4 different ways. Just start by accessing your app and tapping "+" in the main screen or in a pocket to add money to your account. Enter the amount you want to top up and choose any out of these 4 methods:
1. Top up your Vivid account instantly by card, Apple Pay or Google Pay. Get full details here.
2. SEPA and Instant SEPA : Receive a transfer by entering your IBAN and BIC, which can be found in the pocket details section of any of your pockets. If the sender's bank is compatible with Instant SEPA transfers, your funds will swiftly arrive in your Vivid account in just a matter of minutes. Standard SEPA transfers take longer, as their completion depends on the required processing time.
3. Link your external bank account(s) to Vivid. To do this and initiate a transfer, just follow these steps:
Tap “Link your bank account”
Choose your bank
Enter your bank account details (IBAN)
Confirm the amount and bank details in our app, this will then take you to your external bank's app to confirm the transfer
Confirm the transfer in your bank’s app/online banking environment
After having successfully added your external bank account to your Vivid account, in the future you can skip this step and just choose your previously added account.
Upon the successful initiation of a transfer, funds will either instantly appear in your Vivid account (if Instant SEPA is supported) or be credited within 1-2 business days (excluding weekends).
4. Request money from another Vivid user following these instructions:
Go to payments
Type in the amount you want to request
Tap “Request”
Choose your contact
Tap "Continue"
Confirm the request
5. Transfer balance from your PayPal app:
Tap your PayPal balance.
Tap “Transfer”.
Tap “Transfer to bank” at the bottom of the screen.
Select in minutes or in 1-3 days.
Add your Vivid IBAN manually if it is not shown as a transfer connection in PayPal
Tap “Transfer Now”.
Vivid Money S.A., an Electronic Money Institution (EMI), partners with Banking Circle to provide IBANs for your account. As a result, when you use your Vivid IBAN for SEPA transfers or provide your account details to payment recipients like PayPal or online merchants, you may observe Banking Circle identified as the financial institution involved.