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What's Vivid Prime?
François avatar
Written by François
Updated over a week ago

Vivid offers two different plans for their customers to choose from: Vivid Standard and Vivid Prime. The Prime plan is our premium membership, available for just €9.90 per month as a monthly account management fee and brings all these benefits:

  • Possibility to order our stylish purple metal card (delivery fee is applicable)

  • Up to 15 Money Pocket accounts with separate SEPA-eligible IBAN.

  • Up to €100 monthly cashback limit on card purchases based on the cashback categories of your choice and Vivid Shopper offers. Read more about how you can get cashback here.

  • Up to €1,000 per month in instant top-ups with no fees.

  • Free worldwide cash withdrawals of up to €1,000 per month (when withdrawing at least €50).

  • Free issuance for your first virtual card and up to 5 free card details reissue per month.

Do you want to experience what Vivid Prime has to offer?

Having all the perks mentioned above is just a few taps away! Right after setting your account passcode, tap “Start using Prime” and then tap “Confirm”. That’s it!

If you want to change to the Standard plan after the free trial, remember to opt-out from the Prime plan in the app.

Can I switch plans or cancel the Prime plan?

Sure you can! If you are a Standard customer, you can go Prime by accessing the “Plan” section in the app. You will see your current plan and you will have the option to change your plan by tapping “Join Vivid Prime”.

Do you want to cancel? Just go to the Plan section in your profile and tap “Downgrade”. Remember to close unused Money Pockets when downgrading to Standard, as they may incur charges and could be closed if you exceed the allowed maximum for Standard users. Your access to the Prime plan will end as per the date stated and you won’t be charged going forward.

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