What’s changing?
Starting 1 July 2025, the crypto services available to you will be provided by Vivid Money B.V., our Dutch entity, instead of Vivid Digital S.r.l. in Italy.
Why is this happening?
The new EU-wide Markets in Crypto-Assets Regulation (MiCAR) requires all providers to be licensed under this legislation, and existing Virtual Assets Service Providers (VASPs) licenses, such as the one Vivid Digital S.r.l. holds, will be discontinued.
Vivid Money B.V. is now licensed under MiCAR, and therefore we’re moving all crypto operations to this entity.
Will anything change for me?
No — you’ll keep using the same app, with the same features, and same pricing.
The only change is the legal provider of your crypto services.
Do I need to do anything?
As a current user of our crypto services, you will receive a notice on behalf of Vivid Digital S.r.l.
No action is needed if you agree with the change of provider. If not, you can object by contacting our customer support before 1 July 2025. After that period, and no later than the date when we will officially switch providers, we will unfortunately not be able to continue providing you crypto services with Vivid Digital S.r.l.