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How can I top up my account?
How can I top up my account?
François avatar
Written by François
Updated over a week ago

Adding funds to your Vivid account was never this easy! You can now top up your account in 5 different ways. Just start by accessing your app and tapping "+" in the main screen or in a pocket to add money to your account. Enter the amount you want to top up and choose any out of these 5 methods:

1. Top up your Vivid account instantly by card, Apple Pay or Google Pay. Get full details here.

2. SEPA and Instant SEPA : Receive a transfer by entering your IBAN and BIC, which can be found in the pocket details section of any of your pockets. If the sender's bank is compatible with Instant SEPA transfers, your funds will swiftly arrive in your Vivid account in just a matter of minutes.

3. Link your other bank account(s) to Vivid. To do this and initiate a transfer, just follow these steps:

  • Tap “Link your bank account”

  • Choose your bank

  • Enter your bank account details (IBAN)

  • Confirm the amount and bank details in our app, this will then take you to your other bank’s app to confirm the transfer

  • Confirm the transfer in your other bank’s app/online banking environment

After having successfully added your other bank account to your Vivid account, in the future you can skip this step and just choose your previously added account.

Upon the successful initiation of a transfer, funds will either instantly appear in your Vivid account (if Instant SEPA is supported) or be credited within 1-2 business days (excluding weekends).

4. Request money from another Vivid user following these instructions:

  • Go to payments

  • Type in the amount you want to request

  • Tap “Request”

  • Choose your contact

  • Tap "Continue"

  • Confirm the request

5. Transfer money from your PayPal account:

  • Go to My wallet.

  • Click Transfer Money.

  • Click Transfer to your bank.

  • Select the bank account where you want to deposit the amount withdrawn, then click Continue.

  • Enter the amount and click Next.

  • Review your transfer and click Transfer Now.

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