All Collections
Cards and Accounts
Card payments
Is there a fee applied to my purchases made in currencies other than the Euro?
Is there a fee applied to my purchases made in currencies other than the Euro?
François avatar
Written by François
Updated over a week ago

If you make purchases and payments in countries where the Euro is not the official currency, the live exchange rate is applied to your transaction.

Not satisfied with your purchase? You can always return the item and we’ll try our best to make the refund in the same currency the purchase was made in, this happens when the merchant links the refund to the original transaction. Otherwise, if the refund is processed in Euro, you’ll keep the cashback from the original purchase.

Please note that if you have insufficient funds in the linked Pocket, the charge will be in €. If your balance in € can’t cover the purchase, it will be declined.

Did this answer your question?